Refund and Returns Policy

Delivery Duration

Delivery takes ; 

1 – 2 days within Lagos 

2 – 4 days outside Lagos ( bus driver/ motor park pick up)

4 – 7 days ABC CARGO (inter state delivery) 

INTER STATE ORDERS ARE SENT OUT ON ;

THESE TIME FRAME / SCHEDULE IS NOT APPLICABLE DURING SALES / PROMO OFFERS

Tuesdays, Thursdays and Saturdays

( The duration starts after we day we shipped )

Return / Exchange Policy 

In an event whereby , the package received is not the same type as what you ordered, please notify our customer care team within 24hrs. 

We will work on how to get it exchanged with the right type as soon as possible.

In a event whereby, there’s fault / mix up in sizes of goods you received , please notify our customer care service WITHIN 24 – 48 HOURS after you receive your order . 

An exchange/ replacement or compensation in form of store credit will be provided as necessary.

Please note , you will be required to take photographic proof of the delivered goods.

We currently do not offer refunds but with time, this policy will be fitted to suit the interest of our esteemed customers.

Need help?

Contact us at info@thewearingcloud.com for questions related to delivery and returns